Roadmap for Implementing Business Intelligence Systems in Higher Education Institutions: Exploratory Work
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Higher Education Institutions must define and monitor strategies and policies essential for decision-making
in their various areas and levels, in which Business Intelligence plays a leading role. This research addresses
the problem of Business Intelligence system adoption in Higher Education Institutions, with a view, in the
first instance, to identify and characterise the strategic objectives that underpin decision-making, activities,
processes, indicators and information in Higher Education Institutions. After a literature review, it was found
that the absence of a roadmap that can serve as a reference to implement a Business Intelligence system in
Higher Education Institutions may limit the adoption of this type of solution. Therefore, this research intends
to present the methodology of a proposed roadmap for the implementation of Business Intelligence systems
in Higher Education Institutions, that allows for increasing its capacity for analysis and evaluation of the data
and information available in the various systems and platforms.
