publicações selecionadas
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artigo de revista
- The use of a Geoghaphic Information System to increase Outdoor Tourism. Revista Egitania Sciencia. 2022
- OUTDOOR TOURISM DEMAND SEGMENTATION: A CASE STUDY FROM NORTH OF PORTUGAL. GeoJournal of Tourism and Geosites. 2022
- The use of a Geographic Information System to increase Outdoor Tourism. Revista Egitania Sciencia. 2022
- PRODUCTIVITY MEASUREMENT: THE CASE OF NATURE TOURISM FIRMS IN PORTUGAL. Journal of Spatial and Organizational Dynamics. 2020
- Validation of a scale of measurement of service quality, image, customer satisfaction and loyalty in traditional trade. BMC Health Services Research. 2019
- INNOVATION IN MICRO AND SMALL ENTERPRISES: A CONCEPTUAL PROPOSAL FOR RESEARCH. Journal of Modern Accounting and Auditing. 2017
- DETERMINANTS OF CUSTOMER SATISFACTION AND LOYALTY IN THE TRADITIONAL RETAIL SERVICE. Economic and Social Development. 2017
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artigo de conferência
- An integrated approach to determine the satisfaction of outdoor activities practitioners in the North of Portugal 2022
- Measuring Nature Tourism Firm's Productivity 2020
- Spatial and temporal concentration of tourism demand in Northern Portugal: regional policy recommendations to promote tourism competition and portfolio diversity 2019
- The effects of customer satisfaction service quality and perceived value on behavioural intentions in retail industry 2017
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livro
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capítulo de livro